Terms and Conditions
Introduction
The present conditions of use of the website, regulate the terms of access and use of walkheart.es, email espadrillespain@hotmail.com, that the user of the web must accept to use all the services and information provided from the Web.
The user as well as the owner of the web, may be called together as the parties. The mere access or use of the web, all or part of its contents and services means full acceptance of these conditions of use. The availability and use of the website is understood to be subject to strict compliance with the terms contained in these terms of use of the website.
Content of the web
Information and services
Users can access different types of information and services through the web. The website reserves the right to modify, at any time, and without prior notice, the presentation and configuration of information, products and services offered from the web. The user expressly acknowledges and accepts that at any time the web may interrupt, deactivate and / or cancel any information, product or service. The owner of the website will make his best efforts to try to guarantee the availability and accessibility to the web. However, sometimes, for reasons of maintenance, updating, change of location, etc., may mean the interruption of access to the web.
Responsibility of the web about the contents
The website does not intervene in the creation of those contents and / or services provided or provided by third parties in and / or through the web, in the same way that it does not control its legality either. In any case, it does not offer any kind of guarantee on them. The user acknowledges that the website is not and will not be responsible for the contents and / or services provided or provided by third parties in and / or through the web. The user accepts that the website will not assume any responsibility for any damage or harm caused as a result of the use of this information or services of third parties.
Except for cases that the Law expressly imposes otherwise, and only to the extent that it is imposed, the website does not guarantee or assume any responsibility with respect to possible damages caused by the use and use of the information, data and services of the Web.
In any case, the website excludes any liability for damages and losses that may be due to information and / or services provided or provided by third parties other than the owner of the website. All responsibility will be of the third party, whether provider, collaborator or another.
Obligations of the User
The user must respect at all times the terms and conditions established in this legal notice. Expressly, users say they will use the website diligently and assuming any liability that may arise from the breach of the rules.
The user undertakes, in those cases where data or information is requested, not to falsify his identity by pretending to be any other person. The user accepts that the use of the website will be done for strictly personal and private purposes. The user can not use the web for activities contrary to the Law, morality and public order as well as for prohibited purposes or that violate or damage the rights of third parties. Likewise, the dissemination, storage and / or management of data or contents that infringe the rights of third parties or any regulatory regulations of intellectual or industrial property rights is prohibited.
Likewise, the user may not use this website to transmit, store, disclose, promote or distribute data or contents that are carriers of viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any program, computer or telecommunications equipment.
The user undertakes to indemnify and hold harmless the website for any damage, prejudice, penalty, fine or compensation that the web has to face.
LOPD compliance
The website adopts all the technical and organizational security measures that are mandatory, in accordance with the provisions of current legislation.
The user expressly states that any personal data or a third party that access, enter, modify or delete is entitled to do so or has the express authorization of this third party. The website informs the user that they can exercise the rights of access, rectification, opposition and cancellation by going to the following address: espadrillespain@hotmail.com
Conditions of purchase
Return policy
As it is a totally handmade product and orders are made by order, they are not subject to the right of return for withdrawal.
Yes, there will be a right to return, to be made within 10 days from the delivery of the product, in the following cases and with the following conditions:
1.- Change of size by the client once the order is received.
2.- Any arrangement for problems of slackness or tightness that the client requires us.
The cost of return shipping, both return and return, will always be borne by the customer.
In the issue of size change customers must be aware at all times of what size they are buying. And let us know in advance if in your shoe sizes or in the thickness of the instep or heel have any special measure that exceeds the standard size of the size. For this you can consult our size guide.
The changes and returns must be managed through the contact form of the web or email: espadrillespain@hotmail.com
The product must be in perfect condition, totally new and without use at the time of return. We reserve the right not to accept the return of products that do not come in perfect condition as indicated now.
We are not responsible if the customer does not collect the package sent by negligence. In these cases there will be no refund of the amount of the product.
Warranty
In case of defective product, the company will proceed as appropriate to the repair, replacement, price reduction or resolution of the purchase, steps that will be free for the consumer. The web responds to the lack of conformity that is manifested within a period of 14 days from delivery.
Condiciones de pago
The client declares that he / she has full capacity to make the purchase, being of legal age and in possession of a valid credit or debit card issued by a bank that is acceptable to the company. The Client guarantees and is responsible for the validity of all data provided on his / her card.